Terms of service
Welcome to MaternEase! The terms “we”, “us” and “our” refer to MaternEase. MaternEase operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). MaternEase is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ based on the device and settings used to access the store.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.
All product descriptions are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities by person, region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. MaternEase reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until MaternEase confirms acceptance and payment is received.
Please review your order carefully before submitting, as MaternEase may be unable to accommodate cancellation requests after acceptance. If we cancel or modify an order, we will attempt to notify you using the contact information provided.
Purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent that purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices shown do not include taxes, shipping, customs, or import charges unless stated otherwise.
Prices may differ from third-party or physical stores. Promotional terms will govern if conflicts arise.
You agree to provide accurate and current billing and account information and authorize charges incurred at posted prices.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. MaternEase is not liable for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you once the order is handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content, trademarks, designs, text, images, and media on the Services are owned by MaternEase, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit personal, non-commercial use only. No rights or licenses are granted except as expressly stated.
Unauthorized use may violate intellectual property laws. All rights not granted are reserved by MaternEase.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through the Services. Transactions with third parties are solely between you and the third party.
SECTION 10 – FEEDBACK
You grant MaternEase a perpetual, royalty-free license to use any feedback you submit. We are not obligated to maintain confidentiality or provide compensation.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or cancel orders if information is inaccurate at any time.
SECTION 12 – PROHIBITED USES
You may not use the Services for unlawful, abusive, infringing, or malicious activities. Violations may result in termination of access.
SECTION 13 – TERMINATION
We may terminate access at any time. Certain provisions will survive termination.
SECTION 14 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, MaternEase and its partners shall not be liable for indirect, incidental, or consequential damages.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless MaternEase, and affiliates from claims arising from your use of the Services.
SECTION 17 – SEVERABILITY
If any provision is unenforceable, the remaining provisions remain valid.
SECTION 18 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and MaternEase.
SECTION 19 – ASSIGNMENT
You may not assign these Terms without consent. MaternEase may assign without notice.
SECTION 20 – GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction in INDIA.
SECTION 21 – HEADINGS
Headings are for convenience only.
SECTION 22 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 23 – CONTACT INFORMATION
Email: support@maternease.in
WhatsApp: +91-8879817541
Hours: Monday – Saturday, 10 AM – 6 PM IST